Let's talk about a common yet often ignored problem facing many UK small businesses: invisibility online. It's like being the tree that falls in an empty forest. Does it make a sound? Maybe, but no one is around to hear it. In the same way, you could be offering top-class products or services, but without effective digital visibility, no one is around to take notice. Let's dive into why flipping the visibility switch on is non-negotiable in today's digital-first world.
Navigating the digital landscape can be like hiking through the Oxfordshire Cotswolds without a map. It's beautiful and filled with opportunities, but it's easy to get lost. According to a Statista report, a staggering 17% of small businesses in the UK lack even a basic online presence, meaning they are wandering through this digital wilderness without a compass. Ouch!
You might think these businesses are doing just fine without the internet. Well, think again. Statista also reported that as of 2021, 63 million UK adults used the internet daily – that’s practically everyone. Now, let that sink in. If you're not visible online, you're missing out on a vast audience (a.k.a potential customers).
Let's not overlook that today's consumers love to jump between the online and offline worlds when making buying decisions. A study by Google and Ipsos revealed that three-quarters of individuals are more inclined to visit a brick-and-mortar store when they encounter useful local information in search outcomes. So, it's not only your online sales you're endangering; your brick-and-mortar business can also feel the pinch when you lack visibility online. This effectively shows that the walls between the digital and physical shopping experiences are not just crumbling; they've pretty much vanished.
Local search is another area often underestimated. Say you're a small bakery in Banbury. A resident searches for "best bakery near me" in Google. If you've aced your local SEO, your bakery can appear at the top of these search results. Many overlook this massive boost to digital visibility, thus missing a crucial piece of the digital landscape puzzle. A survey by Bright Local revealed that 93% of consumers used Google to find a local business in the last year. That's almost everyone. Don't underestimate the power of being the local hero online; it pays off in spades.
By not taking advantage of these layers of the digital landscape, many small businesses are essentially leaving money on the table. From losing out on local, last-minute shoppers to not reaching the digital natives who could be ardent fans of your products or services, the cost of staying invisible online can be pretty hefty. So, whether you're a digital native or not, comprehending this complex terrain is not just advisable; it's imperative for survival.
Let's be crystal clear: Being "invisible online" isn't just about having a scanty Google footprint. It's much more crippling. It means your business is absent from local directories, has zero social media game, and isn't engaging in content marketing. Essentially, you're throwing a party in the digital world but forgot to send out the invites.
But wait, there's more. This lack of online visibility creates a sort of domino effect. Potential customers can't find you, so they go to your competitors. You miss out on sales, which affects your bottom line. And because you're not engaging with an audience, you're also missing out on valuable feedback, which hinders business growth and innovation.
Still not convinced? Here's the cherry on top. A robust report from Deloitte reveals that small businesses with a solid online presence are four times more likely to experience significant growth than their less visible counterparts. The takeaway? Digital visibility is everyone's game; whether you're running a decades-old family business or a tech start-up, there's room for you to shine online.
It's more than just appearing on search engines or being active on social media. Digital visibility can multiply your outreach efforts, turn visitors into loyal customers, and boost your business reputation. It has the power to put your business on the map — quite literally if we're talking about Google Maps and local SEO.
Ready to Step into the Light?
If you've made it this far, congrats! You're on the right path. Need a hand navigating through the maze of digital visibility? First Digital Studio is at your service.
We craft customised digital visibility management solutions through our Quantum Websites and Infinity Digital Marketing Suite. From designing an eye-catching website to nailing your SEO and crafting compelling content, we've got you covered.
What's Coming Next?
Don't miss out on our next article, where we'll further dissect
online visibility components. We'll get down to the nitty-gritty, discussing website design, SEO, content marketing, and other essentials. So, stick around because the path to digital visibility is a journey, and we're here to guide you every step of the way.
Andrew Wilson is a Digital Marketing Strategist and CEO of First Digital Studio Ltd, based in Bicester and Banbury, Oxfordshire. Andrew has 20+ years of experience in ROI-driven digital marketing and web design for small businesses. Also a keen networker in Bicester and Oxfordshire, he's a community leader. His diverse roles, from Aston University to freelancing, underline his adaptability and results focus. Off-duty, he enjoys a cuppa or walks with his dogs.
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