If you've been following our series, you know by now that digital visibility isn't just a trendy buzzword; it's an integral part of your business strategy. But how do you know if your efforts are paying off? Measurement isn't just for lab coats and beakers; it's a cornerstone of any effective digital strategy.
Before diving headfirst into metrics and KPIs, establish what you're aiming for. Are you looking to increase website traffic by 30%? Or perhaps you're keen on boosting your conversion rates by 15%?
Whatever it is, your digital visibility goals should align with your broader business objectives.
For example, if your annual revenue target is £500,000 and the average customer spends £200 on your website, you'll need 2,500 conversions yearly. This boils down to roughly 208 monthly conversions—now that's a tangible goal.
Let's dig into the KPIs and tools to help you keep tabs on your online presence.
The most apparent metric at the top of the list is website traffic. However, not all traffic is created equal. You need to know where it's coming from. Google Analytics provides a wealth of information here. According to a HubSpot study, 61% of online marketers believe improving SEO and growing their organic presence is a top inbound marketing priority.
Break it down by source—organic, referral, direct, or social- to make it actionable. For example, if your monthly organic search traffic grows from 100 to 200 visits, that’s a 100% increase—indicating SEO success.
Source: Google Analytics
Traffic is fantastic, but what are visitors doing on your site? Conversions could mean different things depending on your business goals. For example, subscribing to a newsletter, completing a purchase, or submitting a contact form. Track these actions meticulously to understand your digital performance.
Here’s a simple calculation:
(Number of Conversions / Number of Visitors) * 100 = Conversion Rate (%).
If you have 20 sales out of 200 website visits, your conversion rate would be 10%. This metric reveals the efficacy of your call-to-action elements and overall website design.
Source: Your website's CRM or Google Analytics
Analyse metrics such as page views per session, the bounce rate, and average session duration. High engagement often translates to higher conversions. A Microsoft study found that the human attention span is eight seconds, so make those seconds count.
Example: If your average session duration is 2 minutes, and you aim for a 20% improvement, you’ll want to aim for a 2.4-minute average session.
Source: Google Analytics
Monitoring metrics like local keyword rankings and Google My Business insights are crucial for local businesses. These KPIs can make or break your local visibility and customer footfall.
Example: If you rank on the second page for your primary local keyword, setting a goal to reach the first page is realistic and impactful.
Source: Google My Business and SEMrush
Google Analytics
This tool should be your first port of call. From tracking visitor behaviour to real-time data, Google Analytics offers it all. It's essential for any UK small business looking to make their mark online.
SEMrush or Ahrefs
These tools are fantastic for diving deep into your site's SEO performance, monitoring backlinks, and scrutinising your competitors. Invest time in understanding these platforms; it's worth it.
Customer Relationship Management (CRM) Software
Software like HubSpot CRM can provide insights into how well your content marketing and email campaigns perform. This can be vital for long-term digital visibility strategies.
Your journey toward better digital visibility doesn't have to be a solo venture. First Digital Studio is here to guide you. Our Quantum Websites and Infinity Digital Marketing Suite offer comprehensive Digital Visibility Management solutions for tracking and improving your online metrics.
Recap and Final Thoughts
Congratulations, you made it to the final article in our Digital Visibility Article Series. Just to recap:
In "Why Digital Visibility is Crucial for Small Businesses in the UK," we dove into digital visibility's crucial role for UK small businesses. We highlighted the risks of remaining 'invisible' online, demonstrating why a robust online presence is not just optional but essential for success.
In "Breaking Down the Components of Digital Visibility," we unpacked the nuts and bolts that make up your online visibility. From website design to SEO, we covered how each element contributes to making your business easier to find and engage with online.
In "Strategies for Improving Your Digital Visibility," we went beyond the basics to offer actionable steps for immediate and long-term gains. The article provided a roadmap for enhancing your brand's online footprint, from simple tweaks to comprehensive strategies.
And finally, in this article, we dove into the key performance indicators that matter, offering practical examples and simple calculations to track your online success. We demystified metrics and tools, guiding you towards effectively tracking your digital efforts.
So, there you have it, a whirlwind tour through the landscape of digital visibility for UK small businesses. We've touched on everything from the crucial importance of being seen online to actionable strategies and even how to measure your successes. It's not just about being out there; it's about being out there effectively.
Do you still have questions, or are you just too swamped to DIY? Reach out to Andrew Wilson at First Digital Studio. We're here to make your digital visibility not just manageable but absolutely brilliant.
Andrew Wilson is a Digital Marketing Strategist and CEO of First Digital Studio Ltd, based in Bicester and Banbury, Oxfordshire. Andrew has 20+ years of experience in ROI-driven digital marketing and web design for small businesses. Also a keen networker in Bicester and Oxfordshire, he's a community leader. His diverse roles, from Aston University to freelancing, underline his adaptability and results focus. Off-duty, he enjoys a cuppa or walks with his dogs.
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